Introduction Welcome to ZIJUAN Jewelry, your source for premium silver jewelry. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms.
Acceptance of Terms By placing an order or using our website, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our website.
Product Information We strive to provide accurate descriptions and images of our silver jewelry. However, slight variations may occur due to differences in lighting, monitor settings, and other factors. Oxidation, or tarnishing, is a natural process for silver and can be minimized with proper care.
Intellectual Property All content on our website, including text, graphics, logos, button icons, images, audio clips, and software, is the property of Zijuan Jewelry or its content suppliers and is protected by international copyright and trademark laws.
Trademark Zijuan Jewelry's trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Zijuan Jewelry.
Partnership and Contractor Agreements We work with partners and contractors who help in the creation and sale of our jewelry. These agreements outline the terms of our relationships, ensuring the protection of our products and profits.
Employment Agreements For those we have a long-term relationship with and who represent our business, we provide employment agreements that detail the terms and conditions of their employment, including tax information and potential benefits.
Order Process Upon placing an order, you will receive an email confirmation. Orders are subject to availability, and we will notify you if an item is out of stock or if there is a delay in fulfilling your order.
Pricing All prices on our website are listed in currency of your location at same price and are subject to change without prior notice. We make every effort to ensure the accuracy of our pricing, but errors may occur.
Shipping Policy We offer worldwide shipping with tracking options. Delivery times vary based on location and shipping method chosen.
Return Policy Customer satisfaction is our priority. Personalized or custom-made items are not returnable. for more detail, please refer to our Shipping and Returns.
Privacy Policy Please refer to our Privacy Policy for information on how we collect, use, and disclose personally identifiable information from our customers.
Legal Compliance We comply with all relevant consumer protection laws, including clear disclosure of gemstone treatments, accurate representation of product authenticity, transparent return policies and warranties, and proper labeling of metal content.
Tax Regulations We are aware of and comply with sales tax regulations, including nexus requirements and marketplace facilitator laws.
International Considerations For international sales, we comply with export/import regulations, including duties, documentation requirements, and hallmarking standards.
Limitation of Liability In no event shall Zijuan Jewelry be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website.
Governing Law These Terms and Conditions are governed by the laws of China. Any dispute arising from these Terms or related to the website will be resolved exclusively in the courts of China.
Contact Us If you have any questions about these Terms, please contact us at contact@zijuanjewelry.com